How to provide a Remote Session

How to provide a Remote Session

Facing IT issues and want us to visit? Many times, we can fix things remotely for you. It just requires a little patience and assistance from your end. Our experience says that the issues can be addressed and resolved in no time if the user is willing to provide a remote session to his/her PC.

Most probably our support team will ask you to provide us with a remote session in case you are stuck with a  problem and have raised a support ticket with our support desk. Follow the below-mentioned steps in order to provide us with a remote session

1. Navigate to https://chipincorp.com/it-amc-dubai/ on any browser.
2. You will get to our IT Support Desk Page as shown below. On the right-hand side of the page you will see a link to download our Remote Access tool, MSP Anywhere. 
3. Download and run the appropriate installer.
4. This will initiate a request for remote assistance to our support team who will then accept the request and assist you.

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